Real Estate Office Efficiency Through AI
A top real estate player was overwhelmed by a flood of inquiries and clunky internal processes. By rolling out a Voice AI solution, they eliminated 70% of repetitive tasks, cut response times in half, and supercharged their agents’ productivity by 60%.
The payoff? A 30% uptick in lead conversions and a 25% surge in multilingual client acquisition—clear evidence that smart automation can transform both efficiency and growth.
Large Number of
Property Inquiries
Limited Office Hours. Missed Calls
Repetitive Tasks and Manual Entry
Buyer and seller inquiries across a large geographical area overwhelmed agents.
With standard office hours, calls were missed, and due to volumes, responses were delayed.
Agents spent a lot of time on data entry and repetitive tasks that limited focus on client interaction.
Language Barriers Limited Responses
Inconsistency and Errors
Lack of Personalization
Office staff only spoke two languages, but the area served had many. This reduced effective communication.
The combination of high volume inquiries and manual repetitive tasks led to errors and inaccuracies.
The lack AI and automation, combined with high volumes of inquiries, reduced the ability to provide personal responses
Automated Property Inquiry
Multilingual Support
24/7 Availability and Lead Capture
AI agents provided automated responses, which reduced agent workload and increased responsiveness.
Increased capability of 13 languages boosted client engagement and substantially improved client engagement
With AI Agents operating 24/7, lead captures increased substantially, and missed called declined due to time zone differences.
Upsell and Cross Sell
Personalized Interactions
Eliminating Human Errors
AI voice agents can now suggest properties and alternatives based on the caller's inquiry
AI Insights provided recommendations based on market data, client preferences, and behaviors.
AI Agents are trained to provide consistent and accurate information to all clients, all the time.
Quantitative Results:
Qualitative Results: